Information we collect
When you place an order, ask for support or create an account, we may collect your name, contact details, delivery address, order details and messages you send us. We also receive essential technical information such as session identifiers and basic request logs needed to operate and secure the website.
How we use it
- Process orders, confirm stock, arrange delivery and provide customer support.
- Protect accounts, prevent misuse and maintain reliable store operations.
- Remember your cart and preferences and improve the shopping experience.
- Send service or marketing messages only where permitted and honour your communication choices.
Payments and trusted providers
Payment details are entered through the selected payment provider. We use the resulting order, payment status and reference information to confirm your purchase; we do not ask you to send full card or banking credentials to our store team.
Sharing and retention
We share information only with service providers needed to operate the store, such as payment, hosting, communication and delivery partners, or where disclosure is required by law. We retain records only for as long as reasonably needed for orders, support, fraud prevention, accounting and legal obligations.
Your choices
You may ask to access, correct or delete eligible personal information, withdraw marketing consent, or raise a privacy concern. Some order and financial records may need to be retained where the law requires it.
Updates to this notice
We may update this notice when our services or legal obligations change. The latest version and revision date will remain available on this page.